Frequently Asked Questions
Where can I find the best rates?
To find out about our best rates and the promotions available for your Singapore visit, see our Offers page, or contact our reservations department via email: email@example.com.
Facilities And Service
What are the services and facilities offered?
Capri by Fraser, China Square / Singapore offers a full range of facilities and services within the property. For a comprehensive list of our facilities, please click here.
Are there fitness facilities provided?
A 24/7 fully-equipped Gym with interactive PAVIGYM flooring and a Swimming pool are available for our guests.
Is internet access provided?
Complimentary high-speed Wi-Fi access is available throughout the hotel.
What is the check-in time?
The check-in time is from 2pm.
What is the check-out time?
The check-out time is by 12pm. Should you wish to request for a late check out, please contact a member of the Reservations Team, who will be happy to assist.
What time is breakfast served?
What are the available dining options?
There are many dining options nearby the hotel. At the hotel's door step is Nankin Street, where you can find the hippest bars and restaurants. One road away is Hong Lim Food Centre, for those looking to indulge in authentic local flavours.
Are laundry services provided?
Yes, laundry services are provided and are chargeable. We also have a 24/7 laundry room with washer & dryer machines available for the use of our guests.
What are the type of beds provided?
We have rooms with a King Bed (200x180cm) and Twin Beds (200x100cm).
Are baby cots and extra beds available?
Baby cots are available.
Are newspapers provided?
We provide digital newspapers.
Are the residences handicap-friendly?
Yes, the hotel has wheelchair accessible rooms and there is ample space in the hotel for wheelchair mobility. Our highly-trained staff will be delighted to assist guests in wheelchairs.
Is on-site parking available and what is the cost?
On-site parking is available. You may check the parking rates here
Is airport shuttle service provided?
We do not provide a shuttle service to the airport. However, we will be able to arrange a Limousine or Taxi service, upon request (charges apply).
What is the reception operating hours?
The reception, concierge and security services are available 24/7.
Is it possible to store my luggage at the hotel before check-in?
Yes, you may leave your luggage with our concierge.
How do I get to the hotel?
The property is easy to reach from Changi International Airport. For options by car, taxi, train or bus, please click here.
Are there any recommended attractions in Singapore?
There are lots of things to see and do in Singapore, as well as many different and unique experiences. Visit the Attractions page for our recommendations.
Where is the closest bank, ATM and exchange office located?
The closest ATM is a 1-minute walk away. For banks, OCBC, UOB and DBS can be reached by foot in 6, 9 and 13-minutes respectively.
What is the cancellation policy?
Varying cancellation policies apply to each promotion. If you require any further information, feel free to contact us.
What is the maximum number of guests allowed in each residence type?
Are pets allowed?